Access to our offices is by appointment only. Documents can be posted at each of our offices.

We have taken the view that we must act responsibly to ensure the health and safety of our staff, clients and the wider community.

You can contact us by telephoning our offices (see our contact page). You can also make contact via Facebook Messenger (accessible from our company Facebook page), or via email here. Thank you for your continued understanding.

Notice Board

Important – Keeping your money safe

We will never send you an email containing our bank details or asking you to transfer any monies (unless it is within a password protected document). You should also never transfer money to us before verifying bank details either via the telephone or in person.

Providing you with clear and transparent information about our services

For general information on the cost of our services, what these prices consist of, how we are regulated, and what to do if you have a complaint please click on the links below:

Buying Residential Property (Freehold)

Buying Residential Property (Leasehold)

Selling Residential Property (Freehold)

Selling Residential Property (Leasehold)

Remortgaging Residential Property

Motoring Offences

Obtaining a Grant of Probate

Obtaining a Grant of Probate and Administration of Estates following a death

Providing you with easy access to our complaints procedure

While we hope that you would not need to make a complaint, we accept that from time-to-time our service may fall short of the standards we set ourselves. We also have a regulatory obligation to provide details of our complaints procedure in an obvious location on our website. To access our complaints procedure, please click on the following link:

Our Complaints Procedure

Instructions for Receiving and Replying to Encrypted Emails

Reading an encrypted email message (using or Office 365)

If you’re using or Office 365 and are using the website, the Outlook mobile app, or the Mail app in Windows 10, you can read and reply to encrypted messages the same way you do with unencrypted messages. If you’re using Outlook for Windows, Outlook for Mac, or a third-party email app, you’ll receive an email message with instructions for how to read the encrypted message. You can gain access using your Microsoft account or your Office 365 account.

Reading an encrypted email message (not using or Office 365)

You’ll receive an email message with instructions for how to read the encrypted message. If the encrypted message was sent to a Google or Yahoo Mail account, you can authenticate using your Google or Yahoo account or by using a temporary passcode. If the message was sent to a different account (Comcast or AOL, for example) you can use a temporary passcode. The temporary passcode will be sent to you in email.

Refunds on Registration Fees for Lasting Powers of Attorney

If you applied to register a power of attorney in England and Wales between 1st April 2013 and 31st March 2017, you can claim for a partial refund under a new Government scheme. The scheme covers both Lasting Powers of Attorney, and Enduring Powers of Attorney.

The refunds will be paid to the donors, and further information can be found at

Refunds can be claimed online or via the telephone, and the contact details for making a claim are below.

Refunds Helpline
Telephone: 0300 456 0300 (choose option 6)
Textphone: 0115 934 2778
Monday, Tuesday, Thursday, Friday 9am to 5pm
Wednesday 10am to 5pm

Please note that Brockbanks Solicitors are unable to make a claim on your behalf.

Contact our Expert Solicitors for Legal Advice in Cumbria

At various times in your life, events can take place that mean that you need expert legal help from a solicitor. Need to resolve a dispute? Perhaps you need to take employment law advice? You may simply need help and support when buying or selling a property, or want assistance following the death of someone close to you? You may have decided that your relationship has come to an end and that you need advice about divorceseparation or your children.

Whether your matter is personal to you, or related to your business, we offer timely advice, when and where you need it. With 6 offices throughout West and North Cumbria and the Lake District, we are nearby (although we’re happy to visit you at your home or in the office).

Business Law Keswick Carlisle Cumbria

Our range of services

Brockbanks Solicitors’ team of experts offer a range of services for you, including:

We also provide a comprehensive range of services for business, including but not limited to:

Doctors and Nurses Discounts Whitehaven

Services for You

At times, everybody needs some help or expert advice. It might be when you are buying or selling your house, seeking compensation for an injury of some kind, or simply writing a will. You may have been accused of a crime, or be having problems in your relationship. Whatever the issue, we are here to help.

We understand that, more often than not, our services are needed at times where situations are already stressful or upsetting. We’ve found that it is common for people to feel uneasy or nervous about going to see a solicitor, particularly if it’s the first time you have used one.

At Brockbanks, you don’t need to be. We know that you will find us to be approachable, patient, competent and helpful, and will work with you to provide a solution tailored to your needs.